Spinmills Casino – Responsible gaming
Ensuring a secure and equitable gaming environment is of utmost importance to Spinmills Casino. We understand that some people can develop an addiction to gambling, even though our online slots and casino games are meant to be fun. The information, tools, and support systems that we provide to ensure you maintain control over your gaming are detailed in this Responsible Gaming Policy.
Rather of being a need, a habit, or a burden, we think gambling should always be an option.
1. Our Promise
The Kansspelautoriteit (KSA) has established regulations and guidelines that Spinmills Casino, a Dutch online casino, follows to the letter. We intend to:
Encourage safe and healthy play.
Locate potentially dangerous actions in their infancy
Offer resources to mitigate damage
Help out in-need players
Associate with nationwide initiatives aimed at preventing
Everyone should be able to play without fear and stop whenever they want.
2. The Importance of Know-How Gambling
To gamble responsibly, one must play for enjoyment, not for financial gain, and be able to control one’s impulses. It also entails being aware that gambling is risky because you can never know for sure what will happen or how much you will win.
Gambling for fun, not for financial gain, is one of the cornerstones of ethical gambling.
Keeping track of your time and money
Being aware of and able to maintain boundaries
Refraining from engaging in play when feeling anxious, disturbed, or impaired
You should probably take a break from gambling if it becomes too much of a burden.
3. Safeguarding Children
The minimum age to play at Spinmills Casino is 18. Our terms of service expressly prohibit gambling by anybody under the age of 18. So that our platform is safe for children to use, we have taken the following measures:
Check the applicant’s age during the registration process.
Ask for proof of identity when necessary.
Look out for any unusual behavior on your accounts.
You must immediately terminate any account that is determined to be under the age of 18.
When using a shared device with a minor, parents or guardians should enable parental controls and not save the login information.
4. Understanding Gambling Addiction
There are times when problem gambling goes unnoticed. It may creep up on people slowly, undetected until the effects are too great to bear. Possible red flags are:
Attempting to recoup losses by increasing wagers
Refusing to let loved ones know that you gamble
Discomfort, sadness, or irritability when you’re not playing
Putting out more money than you have
Putting gambling ahead of other responsibilities, such as job, school, or relationships
As a coping mechanism for dealing with stressful or unpleasant emotions, gambling
Please think about making use of the resources and tools listed below if you recognize any of this.
5. Resources for a Risk-Free Gambling Experience
If you want to keep things under control, you can use any of our many free, built-in tools.
a. Maximum Allowable Deposits
You can limit the amount you can deposit on a daily, weekly, or monthly basis. Once this limit is reached, additional funds cannot be added until the period is reset.
b. Safety Bounds
Limit the amount of money you can afford to lose within a specific time period. Your losses will be automatically capped after a certain point.
d. Session Duration Restrictions
Manage your gameplay time per session. You will be asked to log out and take a break if your limit is reached.
d. Checks with Reality
Keep track of your activity and expenditure with pop-up reminders that appear while you play.
f. Rest Periods
Stop playing video games for a while. A 24-hour, 1-week, or 6-week account suspension is available to you.
g. Solitary Confinement
To take a more extended hiatus, you might choose to not use Spinmills Casino for a period of six months, a year, or even longer. Throughout the exclusion time, this will happen instantly and cannot be undone. We will lock your account and stop sending you marketing messages.
Get in touch with our Support Team or navigate to your Account Settings to enable any of these services.
6. Intervention and Monitoring
Signs of compulsive gambling are tracked by player activity monitoring. Things like:
Exceptionally frequent deposit
tendencies of gaming at late hours
Reversal of withdrawal requests attempts
Excessive use of features that limit loss or time out
If we detect any red flags, we may:
Contact you by email or message
Suggest particular resources for responsible gaming
We will temporarily freeze your account for examination.
Demand that you prove you can play without endangering yourself
The goal of these safeguards is protection, not punishment.
7. The Central Register of Exclusion (CRUKS) is accessible.
We are linked to the Dutch national self-exclusion system, CRUKS (Centraal Register Uitsluiting Kansspelen), which is required by law. The CRUKS process:
In order to deliberately block access to any and all licensed Dutch gambling platforms, including Spinmills Casino, you can enroll in CRUKS.
Signing up is quick and easy, and it takes effect right away.
You will be unable to access any regulated Dutch casino, whether online or offline, for a minimum of six months after your listing in CRUKS.
You can sign up at this website: www.cruksregister.nl.
Prior to every login, we verify CRUKS. Your ability to access your account will be temporarily disabled if you are mentioned.
8. Seeking Assistance
Everyone is always there for you. We recommend talking to someone if gambling has become an issue for you. In the Netherlands, you can find the following professional services that are free and confidential:
Hole in One Soccer
National resource center for issues related to gambling
Includes live chat, phone, and in-person assistance options
Location: www.loketkansspel.nl URL
Call 0800-2400022 (Toll-free, anytime)
Affiliated support organizations for problem gamblers and their loved ones
Link: www.agog.nl
Jellinek Gambling Addiction Treatment Center
Visit their website at www.jellinek.nl.a
9. Employee Education
We have educated our customer support representatives to spot warning signals of troublesome conduct. Members of the team get ongoing education on Principles of responsible gambling:
Facilitating productive dialogue with players who are at danger
Methods for escalation
Implementation of rescue measures
Revenue takes a back seat to player welfare in our internal policies. Staff members are given the authority to take prompt action in the event that they suspect any damaging behavior.
Having a conscience in advertising
We are careful to promote our services in an ethical manner. So, no ads for anyone under the age of 18
No endorsing gaming as a viable solution to monetary issues
Embracing a healthy balance
Integrating programs that promote responsible gambling
At all times, marketing is a choice. Your account settings or direct communication with us will always allow you to unsubscribe.
11. How to Maintain Control—Wisdom for Gamers
In order to keep up good gaming habits, here are a few easy things to remember:
Play within your means; don’t go overboard.
Use only your own funds when gambling.
Avoid trying to recover from setbacks.
Make sure you take frequent breaks.
Always remain composed and sober before playing.
Record all expenditures and times spent.
Get a feel for our resources before you think you need them.
Put an end to your gambling immediately and seek assistance if you believe it is getting out of hand.
12. Revised Policies
This Responsible Gaming Policy may be updated in the future to incorporate new rules, resources, or player comments. Any time there is a revision, you may find the most recent one here along with the revision date.
If there are major changes that impact your rights or the services we provide, you will be informed about them.
13. A Last Remark
Here at Spinmills Casino, we stress the importance of playing within your means. You should never put your health, money, or relationships at risk by gambling.
Our goal is to provide unwavering support to our players while also providing entertainment. We promote equilibrium, self-awareness, and good behaviors regardless of how long your session is.
We are only a message away if you ever require our assistance.